Carrier Ensures Reliable Cooling at London Gatwick Airport with Comprehensive Service and Maintenance
Carrier provides full service and maintenance for 50 chillers across the airport, with a physical and digital presence to keep the equipment running optimally.
The Challenge
The airport needed a service and maintenance solution that would be able to keep its cooling infrastructure running continuously, while also helping to meet its long-term sustainability commitments.
With passengers, staff and critical airport systems relying on a consistent cooling supply, any servicing, repairs and upgrades must be carefully planned to avoid any disruption to daily operations.
With its ageing equipment, London Gatwick needed a maintenance partner to help manage its F-Gas compliance and other regulatory compliance needed to meet insurance requirements.
London Gatwick is aiming for net zero emissions by 2030. Servicing and maintenance will play a crucial role in reducing F-Gas loss, improving energy efficiency and guiding the airport towards lower operating expenses.
The Result
Through proactive service and maintenance, efficient asset management and a strong focus on reducing operational expenditure, Carrier is maintaining London Gatwick’s cooling network and supporting the airport with its Decade of Change targets.
Since 2021, the F-Gas loss has reduced by more than half, helping to reduce the impact on the environment and enable the systems to run more efficiently. The next phase is to support Gatwick towards meeting its 2030 decarbonisation goals of achieving net zero for Scope 1 and 2 greenhouse gas emissions and sourcing 50% of electricity and heat from UK renewable sources.
Carrier will continue to offer support and guidance, not just on new equipment, but also sustainable HVAC solutions tailored to the airport’s evolving needs.








