Abound HVAC Performance is a solution available within the three tiers of Carrier’s BluEdge Service Agreements (Core, Enhance, Elite). It provides digital tools that empower your team to visualise, advise and optimise the lifecycle and performance of your HVAC system. Through comprehensive dashboards and actionable insights, it helps improve equipment uptime, system efficiency and overall comfort.
Protect your HVAV Investment with Carrier's BluEdge Service Agreements
Advanced, tailored BluEdge® service agreements for the lifetime of your equipment.
Carrier’s BluEdge Service agreements offer a full suite of HVAC service solutions that support your equipment throughout its entire lifecycle. With tiered coverage options, remote monitoring and predictive diagnostics, BluEdge plans enable your system to operate reliably, efficiently and with full technical support across the UK.
With Carrier, you are not just getting the most innovative equipment in the industry, but a trusted partner delivering expertise, service and greater peace of mind throughout the entire lifecycle of your HVAC system.
Comprehensive BluEdge Service Agreements
Carrier BluEdge service agreements include a complete suite of service options, designed to support system health at every stage.
Why choose BluEdge Service Agreements?
With a BluEdge service agreement, you benefit from:
- Flexible service tiers to match your requirements
- Remote monitoring and predictive diagnostics
- Improved energy efficiency and system uptime
- Reduced risk of costly breakdowns
- Nationwide UK support from Carrier-certified technicians
- Lifecycle management that protects your HVAC investment
Three Tiers of Coverage
BluEdge is a best-in-class lifecycle solution offering customisable service plans that help maintain peak HVAC performance and extend equipment life. Each plan is backed by Carrier’s technical expertise and powered by advanced digital technology, delivering long-term value and reliable system support.
Carrier offers three levels of service to match your operational needs and maintenance goals:
*Availability based on product model
More about Abound HVAC Performance
Abound offers real-time visibility into your HVAC system with customisable alarm and alert notifications tailored to your operation, helping you stay ahead of potential issues. You’ll also gain access to reporting capabilities based on real-time data, allowing you to receive insights into energy usage, chiller health and performance to ensure value and visibility. This solution is available to customers with IoT-enabled equipment and is designed to optimise operations through data-driven insights.
Additional Services Offered
- Carrier technician at your disposal
- Digital remote inspections and reports
- Emergency diagnostics & repair services
- Emergency part kits
- Site-specific visits, analysis & reports
- Waiter, oil, sampling, etc.
- Vibration analysis
Need help? Speak to an expert.
Our HVAC experts are here to listen, assess your needs and provide tailor-made solutions. From diagnostics to customized service plans, we ensure your building's climate control stays reliable and efficient.
Frequently Asked Questions
Abound HVAC Performance improves productivity by delivering real-time machine health notifications and analytics for connected HVAC assets. It provides data on demand via mobile and web platforms. Depending on your service tier, features may include access to a 24/7 Command Centre, a user-friendly Customer Portal, live dashboards and advanced analytics.
Abound HVAC Performance complements Carrier’s service and maintenance agreements and is included within all three BluEdge tiers (Core, Enhance, Elite). The specific features vary depending on the tier of your agreement. Abound HVAC Performance can also be added to a BluEdge contract or purchased as a standalone solution.
Yes. Abound HVAC Performance is available as a standalone solution and can also be added to any tier of Carrier’s service agreements, regardless of level.
Abound HVAC Performance is compatible with a wide range of HVAC equipment, including chillers, heat pumps, dry coolers, rooftop units, AHUs and CCUs.
Every facility is different, but installing the connected services box typically takes just a few hours. Once installed, onboarding is completed remotely by Carrier experts. Customers will receive an email with login details and platform access instructions.



