Rapid Restoration of Critical Steam Capacity for a Leading Confectionery Manufacturer

The Client

A major corporate confectionery manufacturer recently experienced an unexpected steam generation issue. With their primary production line halted, securing an immediate and reliable temporary steam supply became their absolute priority to ensure manufacturing continuity.

The Challenge

The situation began with a weekend call to the Carrier Rental Systems emergency helpline, initiating a rapid response to restore operations within a demanding 72-hour window. During a same-day site survey conducted by Carrier Rental Systems' Southern Regional Manager, it became apparent that immediate availability of equipment for such a high-capacity requirement would be a primary obstacle.

Furthermore, the site presented significant logistical challenges. Access to the proposed installation area was extremely restricted. This necessitated precise digital measurements and the temporary removal of access gates to safely accommodate a large trailerised boiler unit. Finally, integrating and commissioning a brand-new boiler package into a live, time-sensitive manufacturing environment introduced inevitable technical complexities that required careful management..

The Solution

To meet the client’s urgent needs, Carrier Rental Systems proposed a value-engineered, state-of-the-art temporary steam package. The Service Co-ordinator swiftly collaborated with the package build partner, McQuillan Boiler Services (MBS), to identify an ideal solution: a brand-new Carrier Trailerised 9,000 kg/hr steam boiler (B2063T) that was in its final stages of production and had just been signed off by Carrier Rental Systems' insurance provider.

Reflecting a shared commitment to service excellence, MBS worked continuously through the night to finalise the preparation works, ensuring the unit was safe and ready for immediate deployment. The comprehensive temporary package delivered to the site included the boiler, 9 metres of flexible steam hose, 6 metres of natural gas hose, and 18 metres of blowdown hose.

The core of this solution was an ICI GX5000 steam boiler paired with a cutting-edge Riello RLS810 burner, managed by an integrated GS72 remote monitoring system. Carrier’s installation and commissioning team received the delivery on Monday morning, working diligently late into the evening to overcome on-site technical hurdles and successfully integrate the boiler directly into the client’s process system.

Results

From the initial weekend enquiry through to equipment delivery, installation, and full operational handover, the project was completed within just 72 hours, restoring the client's production supply with minimal disruption.

The value-engineered solution provided several tangible, verified benefits to the client:

• Efficiency Improvements and Cost Savings: The deployed boiler achieves a 90% operating efficiency and features dual-fuel capability with excellent turndown ratios (7:1 on natural gas and 5:1 on light oil). The Riello burner’s advanced combustion controls ensure stable operation and reduced fuel consumption, which, alongside simplified maintenance, delivers an exceptional balance of reliability and lower whole-life operating costs.
• Carbon and Emissions Reduction: The temporary steam solution provided was fully compliant with the Medium Combustion Plant Directive (MCPD). The advanced burner design successfully achieves low NOx emissions of less than 80mg/kWh for gas and less than 185mg/kWh for oil, minimising the site's environmental impact during the hire period.

Ultimately, Carrier Rental Systems’ rapid mobilisation capabilities and technical expertise delivered a reliable, low-emission steam supply, safeguarding the client’s operations when they needed support the most.